Restaurant Industry Trends

Front-of-House Technology Playbook: Tablets, Kiosks, and Handhelds Work Best on One System

A front-of-house playbook for Asian restaurants: counter, kiosks, table tablets and QR, handhelds, network and outages, and a roadmap by restaurant type.

The Restaurant POS Playbook: How to Choose, Cost Out, and Switch Systems

US restaurant sales are projected to hit $1.55 trillion in 2026 — yet 42% of operators were not profitable in 2025. This playbook is for owners and managers deciding what to buy, what it really costs, and how to switch without breaking service.

August 24, 2026

All-in-One vs. Best-of-Breed: A Restaurant Operator's Guide to Choosing a POS Platform (2026)

A restaurant owner's guide to choosing between an all-in-one POS platform and a best-of-breed stack. We break down the hidden costs, a total-cost-of-ownership framework, and an evaluation scorecard so you can decide on the real numbers.

July 6, 2026

The Digital Operations Playbook for Chinese Restaurants in North America

The Chinese restaurant is one of the most familiar fixtures of North American life and one of the least understood as a business. There are tens of thousands of them — sit-down Sichuan houses, neighborhood takeout counters, hot pot halls, dim sum palaces

June 16, 2026

An AI POS Playbook for Five Asian Restaurant Categories

This whitepaper argues that "Asian restaurant" is too coarse a unit of analysis for AI POS. The right unit is the format: the operational signature defined by service style, throughput math, menu complexity, labor structure, ingredient logistics, and customer psychology. Each format has its own fingerprint. AI POS systems that cannot read that fingerprint will fail to deliver on their promise, regardless of how impressive their headline feature lists look on a trade-show banner.

May 22, 2026

Three Generations of Restaurant POS: From Cash Register to AI Butler

The restaurant point-of-sale system has undergone two complete generational shifts in the past five decades — and is now entering a third. Each transition was driven not merely by hardware improvements or new software features, but by a fundamental redefinition of what a POS system is supposed to do.

May 13, 2026

2026 North American Asian Restaurant Industry Digital Operation White Paper

In recent years, the North American restaurant industry has undergone significant transformation, with Asian Cuisine becoming one of the fastest-growing market segments. Especially in cities like Los Angeles, New York, Toronto, and Vancouver, the number of Asian restaurant outlets continues to increase, showing a trend of diversification and rapid expansion.