Open Roles > Operation Specialist at Philadelphia, PA

Operation Specialist - Philadelphia

Local Operation, Operation in Philadelphia, PA.

 

At Chowbus, we create, build, and grow together. We are looking for smart, driven self-starters from all backgrounds who are ready to dive into a fast-paced, high growth, super collaborative company. If you’re highly motivated, and ready to drive results, let's talk.

About the Role

The Operations Specialist role is a unique opportunity to help expand Chowbus main service. This is a critical role as it interfaces with Chowbus driver partners to optimize the food delivery process. This operations-driven role calls for a rare combination of creative problem solving, detail orientation, and interpersonal ability to manage partnerships.

This is a rigorous business side role in a high growth environment, and you will work with the Chowbus Philadelphia operations teams along with headquarters-based engineering, product, and marketing teams. This role will have responsibility for the growth of the Chowbus business and meaningful ownership over the driver leg or restaurant leg of the marketplace.

What You’ll Do

  • Develop and optimize processes. Scale new and existing processes to allow the business to efficiently operate and grow

  • Optimize delivery times, earnings, restaurant satisfaction with couriers, and eater (recipient) satisfaction with couriers; help make our couriers as efficient and effectively as possible

  • Drive analysis on important strategic decisions in order to optimize our regional business

  • Develop analytical frameworks to support the company in new markets and products

  • Identify operational weaknesses and help improve or innovate new processes to keep our local teams as efficient as possible

What You’ll Need

  • Bachelor's Degree

  • Experience in operation, or start-up role is a plus

  • Ability to work independently as well as in a team environment

  • Ability to multi-task, prioritize, and manage time effectively

  • Excellent written and interpersonal communication skills

  • Must be extremely detail-oriented and customer-centric

What You’ll Get

  • Lunch catered Monday - Friday in the office

  • Rare and motivated start-up environment

  • Smart, engaged co-workers

Interested? Send your and resume to hello@chowbus.com.