FAQ

Chowbus Plus

What is Chowbus Plus membership?

Chowbus Plus is our subscription service. For $9.99 a month, subscribers receive free delivery on all orders from Chowbus when the subtotal of each order is greater than or equal to $25, or only a $1.99 delivery fee when the subtotal is between $15 and $25 (Chicago IL, Champaign IL, Boston MA, Philadelphia PA). In some cities (New York City NY), subscribers can enjoy free delivery with no limit. Members will receive 10% off for pickup and exclusive dine-in discount. Visit https://www.chowbus.com/chowbus-plus for more information.

 

Is there a free trial?

Yes! If this is your first time signing up for a Chowbus Plus membership, you will get a 14-day free trial. If you do not cancel your subscription at the end of the trial period, you will start being charged a $9.99 monthly fee.

 

Should I tip the driver if I am a Chowbus plus member?

We recommend that you tip your driver. The driver always receives 100% of the tips. Chowbus drivers work very hard to provide you with a great delivery and dining experience. While we provide a suggested tip amount, you're welcome to adjust the percentage or specify the exact dollar amount that you would like to tip your driver.

Have another question that we didn’t answer here? Email questions to hello@chowbus.com or tap “Help” inside the Chowbus app.